Professional Development Representative
- Madison, WI
- Contract to Hire - Full Time
- MR981828515
- $19.23
- Office/Clerical
- 5/23/2025
Summary:
We’re excited to partner with a respected real estate organization in search of a detail-oriented and service-driven Professional Development Representative to join their team! In this role based in Madison, WI, you’ll play a vital part in supporting students and members by managing inquiries, guiding online course participants, and helping deliver high-quality professional development experiences. Pay is $40,000 or more per year based on experience and competitive benefits are available when hired on.
Responsibilities:
We’re excited to partner with a respected real estate organization in search of a detail-oriented and service-driven Professional Development Representative to join their team! In this role based in Madison, WI, you’ll play a vital part in supporting students and members by managing inquiries, guiding online course participants, and helping deliver high-quality professional development experiences. Pay is $40,000 or more per year based on experience and competitive benefits are available when hired on.
Responsibilities:
- Provide exceptional support to students and REALTOR® members via phone, email, voicemail, chatbot, and in-person interactions.
- Manage event registrations, product orders, and general inquiries using membership software.
- Onboard new students and provide ongoing support to ensure success in online courses.
- Troubleshoot technical issues related to Zoom and course platforms.
- Follow up with students post-course to gather feedback and offer continued learning opportunities.
- Clarify course requirements, timelines, and available resources for students.
- Identify and escalate common student challenges to improve the learning experience.
- Assist with launching and promoting new courses and training offerings.
Qualifications:
- Associate’s degree or equivalent experience required.
- Strong communication skills with a positive and friendly attitude.
- Basic proficiency in Microsoft Office, Teams, and Zoom.
- Ability to work independently and as part of a collaborative team.
- Real estate knowledge or background is a plus.
#MMAS